Customer Support & Repairs
What can we do for you?
To preserve safety and availability, every moving walkway, escalator, and elevator need routine maintenance.
BIC Elevator Company is your dependable partner for repairs and problem-solving in addition to routine maintenance. Our constantly staffed customer support centre, digital technologies, and our expertise allow us to take swift action and restore your system to full functionality.
Time to raise your service provider’s bar. It’s time to give BIC Elevator Company a call. And all it takes is a brief phone call to get assistance from our BIC Elevator Company customer care staff.
If it would be more convenient, please complete the form below, and we will respond to you right away.
Make a service call for the equipment
Please dial: for immediate elevator/escalator service.
Maintenance Plans Designed to Meet Your Demands
Your service needs are particular to your building’s architecture, users, and traffic patterns.
Thankfully, there are two approaches to finding the ideal combination of features and alternatives. You can examine our contracts on your own and determine which one best suits your needs, OR you can provide your contact information below, and we’ll arrange a free pre-visit to gather information for a transparent proposal based on that report.
Standard or specific contract protection
In addition to maintenance contracts, we also provide tried-and-true maintenance programs for elevators and escalators. We consider three key factors to assist you in finding the optimal strategy:
Response times: Will a 24-hour response be adequate for your facility, or does it require immediate attention?
Coverage: Will basic parts and service coverage be enough, or will mission-critical installations necessitate a complete plan?
Costs: What is your required budget for costs? We can assist you in locating a strategy that fits your budgetary constraints.
We can offer a maintenance schedule that is customized to the particular needs of your facility and tenants. Professionals from BIC Elevator Company services have the knowledge to evaluate your needs and offer a personalized plan made just for you.
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